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Terms and Conditions

TERMS AND CONDITIONS OF USE
To process an order at the online store will be essential to the acceptance of the following terms and conditions.
1. IDENTIFICATION
The General Conditions of Contract contained in this document are applicable to all commercial transactions made through the website http://www.lilagoesgreen.com/,whose owner is LILA&ROOTS COMPANY S.L., with CIF B06648984, and residing at Manuel Nuñez Street No.3 portal 7-bajo- A, 06800 Mérida (Badajoz)
2. INTELLECTUAL AND INDUSTRIAL PROPERTY
The rights relating to intellectual and industrial property (a title without limitation: trademarks, logo, texts, photographs, icons, images..... as well as graphic design and source code and other software elements contained on the website; are property of LILA &ROOTS COMPANY S.L. or representatives companies and manufacturers of the products offered. Therefore are subject to intellectual and industrial property rights protected by Spanish and International Legislation. Without the prior written permission of reliable form of LILA&ROOTS COMPANY S.L. or, where appropriate, of the representative or the product manufacturer rightholder, it is not allowed to use, reproduce, transmit, manipulate, and any use beyond normal use and necessary to visit of the website and use the services offered. Access to the delivered products do not imply by LILA&ROOTS COMPANY S.L. waiver, transmission or total or partial transfer of rights derived from intelectual and industrial property, or assigning rights of use, alteration, explotation,reproduction, distribution or public communication of these contents without the prior express written consent of the respective owners of such rights, without prejudice to the right to view and obtain a private security copy of such contents, provided, that such right is exercised according to the principles of good faith and always to remain unaltered the intellectual and industrial property of the owner of such rights, non-commercial use and exclusively for user personal information.The derivative liability from the use of materials protected by the intellectual and industrial property rights contained on this website will correspond exclusively to the user.
3. OBJECT AND ACTIVITY
www.lilagoesgreen.com is dedicated to the sale of natural cosmetics products, clothing and ecofriendly accessories.
4. UPDATING REFERRED TO RECRUITMENT WEBSITE
LILA &ROOTS COMPANY S.L. reserves the right to make modifications and updates on products, prices, promotions and other conditions contained in www.lilagoesgreen.com LILA &ROOTS COMPANY S.L.,within its means, ensures that the information offered on the website is truthful and appears without typographical errors. In the event that a typographical error occurs, beyond the control of LILA&ROOTS COMPANY S.L., it will proceed to its inmediate correction. If it happens that a customer decides to make a purchase based on an error of this type LILA&ROOTS COMPANY S.L. will inform you immediately of such error, being able both parts rescind the purchase without charge provided and always when justified the existence of such error.
5. HOW TO BUY
By consulting our website you can learn of our products accesing our online store using icons of products or product finder found on the cover of our website. Once inside our online store you can get information about our products, their qualities, packaging and prices accesing to the various categories of products that appear on the menu from www.lilagoesgreen.com to select the desired product, you must access your profile by clicking on the “i” icon . Once inside, the file for each product, we can inform you about the characteristics of the product and also on its price. Clicking on the icon at the botton of “ basket” more details, add the selected product in our shopping cart . After this selection, the next step “ products in your shopping cart” ( “ shopping cart” icon at the top right of the screen) you can check the status of your shopping cart (selected product, press units, unit price, taxes add, subtotal and total purchases) and / or modify its content, and “continue shopping”. When you consider finished the selection process, continue with “Next”, completing the mandatory fields marked. If it is the first time that you access the website you will be prompted to complete information about the identifying details and the shipping address. Such information can be saved in the customer profile for later use on future purchases. Also, in the next step, the customer can register an address and different data for billing purchase or add a new shipping address. All these data is also stored in the customer profile for later use. In the final part of the process of “ Shipping” will be confirmed the availability of the transport service for the selected delivery address; and shipping charges will apply. To pass next wing phase “ Payment Method”, the customer must validate that he/she knows and accepts the “General Conditions of Use” as also the Company policy on “ Shipping & Returns” included in the General Conditions. Then, the customer can review all their identification and shipping data and the details of their purchase. For proper procurement process must complete the field “ Payment Method” . In this final phase the customer checks that all purchase data and other conditions are correct and complete the purchase by paying according to the selected method. It will be sent notice of confirmation of the order.
6. PAYMENT METHODS
Payment is accepted by bank transfer or deposit, and credit card (visa, master card, AMEX....), Paypal and Cash-on-deliveries (Only available if you are located in Spain Mainland or Balearic Islands) Any of these options are completely safe for our customers.
7. RETURNS AND CANCELLATIONS
If for any reason you are not satisfied with your order, you have a period of seven working days, counting from the date of delivery of the product, to return it. (According to art.44 of Law 7/1996 15 January ” Trade Management retail”amended by law 47/2002. We accept returns provided, that the product or products to be returned are in their original state and in perfect condition (without opening or use, in its original box or packaging and undamaged handling) you must make a return within a maximun period of seven working days from receipt of the order. After this period, unfortunately we can not accept return. In this case, the shipping costs will be on your own. To make the return, please contact us by mail:info@lilagoesgreen.com Refund If you make the payment by bank transfer or bank deposit, refund to your account, will be made in the shortest possible time from receipt and approval of the request for withdrawal by LILA & ROOTS COMPANY S.L. If payment was made by credit card, the refund will be made on the same card. Cancellation of Shopping, the user can cancel the process of purchase provided if it has not been processed in their entirety. In order to ensure the customer for such cancellation; it is advisable to inmediately contact by LILA & ROOTS COMPANY S.L. through our contact form or by email: info@lilagoesgreen.com For more information about our payment policy and shipments you can access “payment” and or “shipments” in the footer menu. That’s “How it Works”.
8. DATA PROTECTION
General information
According to Art.5 of Law 15/1999 from December 13, of Personal Data Protection, customers are informed that the information provided during the purchase will be integrated into a file owned by LILA&ROOTS COMPANY S.L.; residing in Manuel Nuñez Street, No.3, portal 7-Bajo A, 06800 Mérida (Badajoz). This file is duly declared in the General Registry of Data Protection and the purpose of data collection is the maintenance of comercial and contractual relationship between both parties. The customer may exercise their rights of access, rectification, opposition and cancellation in the terms established by the LOPD and Royal Decree 1720/2007 from December 21, which approves the regulation of development of the LOPD, by writing communication to the address of LILA&ROOTS COMPANY S.L. Legal scope of use of email addresses of customers.Customers, on the fact to register as such and purchase our products, receive email promotions and newsletters about new products. This service is subject to the provisions of art.21.2 of Law 34/2002 , Services of the Information Society and Electronic Commerce, amended by Law 32/2003 of november 3, General Telecommunications authorizing sending commercial communications electronically when there is a prior contractual relationship and similar products and services that were subject to advertise recruitment. However, all commercial communications to send LILA&ROOTS COMPANY S.L. will be clearly identifiable as such by the reference “advertising”at the beginning of the message body and will identify to LILA&ROOTS COMPANY S.L. as the entity responsible for shipping. Each shipment will provide a simple and free way for the recipient to unsubscribe from the system of commercial communications by e-mail.
9. APPLICABLE LEGISLATION
Commercial transactions with www.lilagoesgreen.com are subject to Spanish law. Laws applicable to the subject:
-law 34/2002 of july 11, Services Information Society and Electronic Commerce and law 32/2003 of november 3, General Telecommunications. (Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y del   Comercio Electrónico y Ley 32/2003, de 3 de noviembre, General de Telecomunicaciones)  
-law 7/1996 of january 15, of Retail Management (L.O.2/1996 of 15 January, complements that of the Retail Trade, Law 47/2002 of 19 december, reform law 7/1996 and Law 1/2010 of March 1 reform of law 7/1996). Ley 7/96, de 15 de enero, de Ordenación de Comercio minorista ( L.O. 2/1996, de 15 de Enero, Complementaria de la del Ordenación del Comercio Minorista, Ley 47/2002, de 19 de Diciembre, de reforma de la Ley 7/1996 y Ley 1/2010, de 1 de Marzo de reforma de la Ley 7/1996)
In case of conflict or disagreement in the interpretation or application of these General Term and Conditions , the Courts hearing the case will be those who have the applicable rules on jurisdiction. In the event that the purchaser is domicilied outside of Spain, both parties submit to the Courts of Badajoz ( Spain).
10. ONLINE DISPUTE RESOLUTION
According to art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a platform for online dispute resolution that can be used in any case of disagreement, conflict, etc…. between the consumer and our store. Access to this platform online dispute resolution is available at the following link: Http://ec.europa.eu/consumers/odr/” Platform online dispute resolution can only be used by customers residing in the EU. For more information about the process please consult the following link: Https://webgate.ec.europa.eu/odr/main/?event=main.help.faq

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